Contact information

We’d love to hear from you.

Whether you have a question about an order, need help with a product, or want more information about Habixa, our customer support team is here to help.

We aim to provide clear and helpful assistance and respond to customer inquiries as quickly as reasonably possible.

Get in Touch

Habixa

Website:
https://www.habixa.shop

Email:
support@habixa.shop

Phone:
+1 828-341-7443

Business Address:
5404 New Fashion Way
Charlotte, NC 28278
United States

Customer Support

For questions about an existing order, please include your order number in your email. This helps us locate your order and assist you more efficiently.

You can contact us about:

Order status and tracking
Product questions
Shipping and delivery
Returns and refunds
Damaged, defective, or incorrect items
Order cancellations
General questions about Habixa

Our team generally responds to emails within 1–2 business days.

Response times may be longer during weekends, U.S. holidays, or periods of unusually high customer inquiries.

Before Contacting Us About an Order

If your question is about an existing order, please include your order number and, when relevant, a brief description of the issue.

For damaged, defective, or incorrect products, clear photos of the item and packaging may also help us review the issue more quickly.

Get in Touch

Customer Support

Before Contacting Us About an Order

We’re Here to Help